Videos and Commentaries

Introducing Speakers

Introducing a speaker, especially a high profile one, can be a harder task than what you might think. You might feel “well, the introduction is only a minute or two long and no one will remember me anyhow. I don’t need to put much into this.” In my opinion, this is a trap. Breaking down […]

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Introversion, Extroversion, and Communication Effectiveness

Let’s use both Goldman’s “Big Five” trait theory description of introversion-extroversion (e.g., extroverts as assertive, talkative, bold, etc), and Jung’s “psychic energy” take on the same phenomena (e.g., extroverts feel an increased sense of perceived energy when interacting with a large group of people, while introverts feel an increase of energy when alone), to describe […]

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Business Storytelling

Storytelling not only plays a fundamental role in public speaking, but it is also one of the most powerful tools of influence that a business leader (or any leader) has at his or her disposal. When I train executives in leadership communication, storytelling is always a major part of the drill. I work very hard […]

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Clarity in Investor Communication

What do Netflix, Radiohead, and The University of Michigan Health System have in common? They have made a concerted effort to incorporate (and communicate) trust into their employee and customer practices. At Netflix, employees take whatever vacation they feel they need, while the band Radiohead released a recent album online, trusting fans to decide how […]

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Analyzing Presentation Introductions: Jacqueline Novogratz

The goal here is to discuss strategic communication in an open forum – to see what works and does not work, and to gain different and varied views on a given speaker’s performance. As so we begin…. Jacqueline Novogratz (Jacqueline Novogratz invests in ending poverty; www.ted.com, 2005) To set the stage, Jacqueline Novogratz is one […]

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